Managed IT Service Provider

Managed IT Services Proven To Drive Results.

Let’s be honest.

Trying to build your businesses IT infrastructure without the guidance of a Managed IT Service Provider can be quite a challenge.

Today, we live in a world where technology is always changing. Even when you think you’ve got the most up to date technology out there, it’s difficult to stay ahead of the curve. The IT landscape is constantly evolving and the need to integrate new technologies into your organization will require a lot more than a basic understanding of IT.

Simply purchasing the latest technology isn’t going to resolve any of your issues if you don’t know how to support them. When something goes wrong, are you as the business owner going to know how to fix it? Or more importantly, will you even have the time to fix it?

How a Managed IT Service Provider can save you time (and lots of it)

As a business owner, you have enough on your plate. The last thing you want to worry about is some piece of equipment failing on you and how your going to get it back up and running.

This is when a Managed IT Service Provider would come into play. Rather than hoping everything is set up correctly, you can have peace of mind knowing that someone else is taking care of it.

A Managed IT Service Provider takes the worry off of you and your staff when it comes to overseeing your technology. Working with a Managed IT Service Provider offers your organization an optimized system, along with high quality support solutions.

Imagine having your very own tech support staff that’s just a phone call away? Not to mention, a Managed IT Service Provider will know the in’s and out’s of your IT infrastructure. Making life a whole lot easier on you.

Investing in a Managed IT Service Provider will save you money

Would you be able to predict your IT expenses without hiring a Managed IT Service? Probably not.

If you currently use a contractor who you have on-call when something breaks, how can you budget for it? How do you know how serious the issue is? And more importantly, how long until your back up and running.

It is likely that your one man IT guy is contracted by multiple people.

So how can you be so sure that in the event of a disaster, he will be available when you need him?

Can you afford to wait a few days or maybe even weeks before he can come and take a look at your network?

Probably not.

And when he does take a look at it and tells you that you need a complete overhaul on your system, will you be caught off guard? Probably so.

Working with a Managed IT Service Provider helps eliminate these unexpected expenses. A Managed IT Service Provider will constantly be monitoring your network to help detect and prevent a problem before its too late and drastic measures need to be taken.

Not to mention, you will receive unlimited IT support at a fixed monthly cost. No surprises.

Printer not working?

Important files have gone missing from your computer?

Think you might have a virus or malware on your computer?

Your Managed IT Service Provider is simply a phone call away.


As a business owner, wouldn’t you like to…

Improve the performance of or optimize a business process?

Support a growth opportunity for your business?

Get rid of your current IT solution that isn’t producing the results you want?

Protect your companies precious data and financial information from a security breach or natural disaster?

Keep up with the technology your customers are using?

Have the ability to access business files & documents across multiple platforms?

If you answered yes to any of the above questions, than a Managed IT Service Provider is something to consider.

Netcom Solutions provides effective solutions in Managed IT Services to help further the growth of your business. Servicing businesses throughout the Miami and Fort Lauderdale region.


Here’s exactly what you’ll get with Netcom Solutions Managed It Services:

Unlimited Help Desk Support- Were just a phone call away. Get professional support without the extra cost. Unlimited help desk support is already included in your Managed IT Services agreement, so call us anytime!

Network Monitoring- Our team of IT experts constantly watch over your systems so that you can rest assure your network is running smoothly.

Comprehensive Backup Disaster Recovery Solution- Never worry about data loss with Netcom Solutions comprehensive backup disaster and recovery plans. We perform hourly backups, so in the event of a server shut down or a cyber security breach, we’ve got your data covered.

Virtual CIO- Netcom Solutions will ensure that your business stays efficient and sustainable. Our IT consulting team will meet with your company quarterly to discuss how to streamline business processes with IT solutions.

Cloud Services- We offer cloud services for secure off-site backups, desktop, server and email tools.

Enterprise Level Antivirus, Anti-spyware & Malware Protection- Our managed IT services package includes the latest malware protection and anti-virus programs. Reducing your risk of malicious cyber attacks.

Proactive Approach- Rather than waiting until there’s an issue, we proactively monitor your network daily to ensure everything is running smoothly.


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it support service provider

Have you outgrown your current IT service provider?


Do you find yourself having to deal with the same recurring computer issues? Does it feel like these issues are just being patched over but never completely resolved?

Do you find yourself waiting for hours or even days for an issue to be resolved? If so, these are clear signs that your business has outgrown its current IT service provider.

As your business continues to grow and expand, technology begins to play an even bigger role in your day-to-day operations. A growing business means- more phone calls, additional computers and workstations for your staff, reliable backups to store your company’s data and the list goes on. It is no longer a luxury for your business, but a necessity to have a proper IT service provider look after your businesses network.

You might be thinking to yourself- “our current IT guy has got it covered, everything’s working fine”. But how can you be so sure he’s really got everything covered? Unless you have an extensive background in information technology for businesses, it’s going to be pretty difficult to make that call on your own. In today’s rapidly evolving technology driven world, it takes an expert to really dig deep into the core of your businesses infrastructure.


Here are a few questions you might want to ask yourself if you think you might have outgrown your current IT support:


Is my current IT provider making suggestions on how technology could assist in growing my business?

Your IT provider should not only resolve your IT issues, but they should also have your businesses best interest in mind. You should expect more than just a simple break-fix service from them. The reason you hire an IT service provider in the first place is for their knowledge and expertise in the tech industry.

Not only should they solve your issues, but they become your business partner offering IT consulting aligned with your company goals. Your IT service provider should consistently make suggestions on how technology can better your business to maximize productivity and ultimately your profit.


We already have an independent contractor we rely on when we have issues, isn’t that good enough?

This is the common route most small businesses take when it comes to having someone to rely on when your technology stops working. An independent contractor only looks at your network when you call him for a problem. They work on a break-fix model, something breaks you call them. While this might seem like the cheaper route, there are a few key factors most small business owners don’t take into account.

Sure you might only be paying your contractor sporadically when an issue arises, but how can you possibly have a budget for these expenses? Technology is unpredictable, and unless you have a managed IT service provider, your IT budget will also be unpredictable. Not only is your budget for IT expenses unpredictable, but so is the quality of service you will receive from them.

A managed IT service provider is not only a more reliable solution to your technology problems, but rather than calling them when there is an issue, your service provider will be monitoring your network daily to prevent issues from happening in the first place. Not to mention, having a team of IT professionals working on your network versus one person trying to solve all of your problems is much more efficient.


If you are running a growing small business and see it expanding within the next few years, then you definitely need to consider bringing on a team of IT professionals to monitor, prevent and resolve your technology issues for you so that you can focus on running your business.


Netcom Solutions providing Managed IT services for small to mid-sized businesses for over 10 years throughout Miami & Fort Lauderdale, FL.


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The 5 Most Important Things You Should Do To Make Sure Your Company Is Protected From A Disaster

Have you ever lost an hour of work on your computer?

Now imagine if you lost days or weeks– or imagine loosing your client database, financial records, and all of the files your company has ever created.

What if a major storm, flood, or fire destroyed your office and all of your files? Or if a virus wiped out your server…do you have an emergency recovery plan in place that you feel confident in? How quickly do you think you could recover, if at all?

Many small business owners tend to ignore or forget about taking steps to secure their company’s network from these types of catastrophes until disaster strikes. By then it’s too late and the damage is done.

What’s most frustrating about this situation is that 100% of these disasters and restoration costs could have been completely avoided easily and inexpensively.

Most small business owners are clueless on the importance of regular preventative maintenance and disaster recovery planning because they are already swamped with more immediate day-to-day fires demanding their attention. If their network is working fine today, it goes to the bottom of the pile of things to worry about. In most cases, no one is watching to make sure the back ups are working, the virus protection is up-to-date, or that the network is “healthy”.

The same holds true with your computer network. Obviously the information on the disk is far more valuable than the disk itself. If your company depends on having access to the information stored on your server or PC, then it’s time to get serious about protecting it from damage or loss.

The 5 Most Important Things You Should Do To Make Sure Your Company Is Protected From These Types Of Disasters:

While it’s impossible to plan for every potential computer disaster or emergency, there are a few easy and inexpensive measures you can put into place that will help you avoid the vast majority of computer disasters you could experience.

Step#1: Make Sure You’re Backing Up Your System

It is so important to back up your network. There are a number of things that could cause you to lose data files. If the information on the disk is important to you, make sure you have more than one copy of it.

Second, it’s absolutely critical that you keep an offsite copy of your data. No one expects a flood, fire, hurricane, tornado, or other natural disaster. But did you ever consider theft? What if someone breaks into your office and takes every single piece of computer equipment you have? It has happened.

What if a neighboring office catches fire or if a faulty sprinkler system waters your server room?

What if your data becomes corrupt or a tape drive hardware failure erases your data? That’s why you want to not only keep an onsite copy of your data, but also an offsite copy. Your businesses data is just too important to not do everything possible to protect it.

Step #2: Perform A Complete Data Restore To Make Sure Your Backups Are Working Properly

Many business owners set up some type of backup system, but then never check to make sure it’s working properly. It’s not uncommon for a system to APPEAR to be backing up when in reality, it’s not.

Step #3: Keep A Copy Of Your Backups Offsite

What happens if a fire or flood destroys your server AND the backup tapes or drive? What happens if your office gets robbed and they take EVERYTHING? Having an off-site back up is simply a smart way to make sure you have multiple copies of your data.

#4: Make Sure Your Virus Protect Is Always On And Up-To-Date

With virus attacks coming from spam, downloaded data and music files, web sites, and even e-mails from friends, you cannot afford to not be protected.

Not only can a virus corrupt your files and bring down your network, but it can hurt your reputation. If you or one of your employees unknowingly spreads a virus to a customer, or if the virus hijacks your e-mail address book, you’re going to make a lot of people very angry.

#5: Set Up A Firewall

Small business owners tend to think that because they are “just a small business”, no one would waste time trying to hack in to their network, when nothing could be further from the truth.




It’s only a matter of time before the network crashes. Make sure your business has a proper backup & recovery solution. Netcom Solutions has worked with countless businesses to help develop a comprehensive backup solution catered to their needs and budget. With state-of-the-art data backup, computer hard drive backup, and complete hardware and system recovery from Netcom Solutions, your South Florida business is safe from unpredictable threats.

For more information on Backup & Recovery Solutionsclick here.

Managed Service Provider Award

Top 100 Managed Service Providers Award for 2015

MSP 2015 award

Netcom Solutions is a proud recipient of the Top 100 Small Business Managed Service Providers for 2015!


 The top 100 list is comprised of small business managed service providers across the country. This is the second year in a row that Netcom Solutions is honored to received the award. Netcom Solutions has been a leading Managed Service Provider in South Florida for the past ten years. MSPmentor is the ultimate guide to managed services and the leading global destination for managed service providers.

How your break/fix computer guy might be costing you more than you think…


Is your break/fix computer guy at your office more often than your wallet would like him to be? Have you ever wondered if he is actually resolving your any of your IT issues?  Or is he just putting a temporary band-aid on the problem so that you can call him again in a few days? How motivated do you think he is to do an effective job of fixing your issue? If that problem pops up again later, it equals more reward for him: problem=profit.


If this is the case, it may be time to consider switching to a Managed Service Provider. Managed IT Services could be just the IT solutions your business needs in order to keep unexpected expenses at bay.


Now, you may be thinking; business is great, everything is running smoothly, you haven’t had a single IT expense in months…until it happens. Your server crashes, crucial data is lost, and your business comes to a grinding halt. You call your go-to break/fix guy, and he’s booked until next week. You can’t possibly wait that long to get things back up and running, so you call the first computer guy you find on Google and because you need him right away, he is going to charge you an astronomical fee. Now, while this may be a worst case scenario, situations like this can and will happen.


A Managed Service Provider works differently. An MSP works to prevent problems from happening in the first place. You pay a set fee every month for an unlimited amount of service. Not only do you get unlimited service and on site visits, but you also get the piece of mind as a business owner that your network is being proactively monitored in order to prevent major issues from happening.


With a break/fix, it may be true that you will go weeks, maybe even months will go by without any IT expenses. But other months, when the unexpected happens, you could have IT expenses that are through the roof depending on the issue. This makes it difficult to predict or budget for these types of issues. With an Managed Service Provider you pay a monthly flat-rate fee, so you can plan and predict your budget accordingly.


Want to learn more about Managed Services?

Contact us today to see how we can improve the efficiency of your businesses technology.