IT support Miami Fort Lauderdale

3 Reasons Why You Need A Network Audit.

What is exactly is a Network Audit you might ask?

To put it simply, a Network Audit is a health report of your company’s IT infrastructure. Think of it like visiting your doctors office for your yearly check-up. You go for a check-up to make sure your blood pressure isn’t too high, your cholesterol level is where it needs to be and your blood work comes back normal.

Your businesses IT infrastructure needs to be healthy in order to prevent data loss, reveal any vulnerabilities that could expose your network to hackers, and even to make sure your not overpaying for services you don’t need. A Network Audit looks at your IT setup from the inside out.

3 Reasons Why Your Small Business Needs A Network Audit

1.) If you don’t have a plan, plan to fail.

Technology is a large expense in any business. If you don’t know how much your business will be spending on IT for the next six months or even a year from now, you will likely not be prepared to pay for an unexpected technology disaster. Something like this could completely throw your budget off course and likely take a chunk out of your profits. If your business only spends on IT when something breaks, you might have a few unwelcome surprises coming your way within the next year. Technology is unpredictable, your budget shouldn’t be.

2.) Having a decent IT infrastructure isn’t enough.

Imagine trying to build a house from the ground up without an expert, such as a contractor or an architect? Most people wouldn’t dare to start such a costly project without an expert opinion. The same goes for your businesses IT infrastructure. Unless you yourself are in the IT industry, how can you be so sure your up to date on the latest software? You have a proper backup system in place? Or you know how to efficiently set up a network that best suits your businesses needs? If your business relies on data (customer information, medical records, legal files, ect…) don’t leave this vital information to chance- go with an expert.

3.) Your “IT guy” could be failing to provide you with proper advice.

Sure, you might have a “guy” you pay to come and install new software and do backups. But how do you know if they are properly working? If you are only relying on a one man operation, whose to say he’s doing everything he can to keep your network protected? In fact, the #1 issue revealed in hundreds of Network Audit’s has been that backups are not working. Can your business survive if you lost all of your data tomorrow? Did you know that 43% of companies that suffer from data loss never reopen and 51% of those close within two years.
A Network Audit could be that one simple solution to be sure your IT infrastructure is where it needs to be in order to successfully and efficiently run your business.


Contact Us to see if your business qualifies for a FREE Netcom Solutions Comprehensive Network Audit. We service clients throughout the Miami Dade and Fort Lauderdale region.

Microsoft Server 2003 support is ending July 14, 2014.

 July 2015 is just around the corner and so is the end of Microsoft Windows Server 2003. So what does the end of support mean for you? On July 14th the Microsoft server will stop extended support for Windows 2003 users. This is something to take seriously because it means no more security updates or patches, putting your business and applications at risk for hackers and breaches.


Here is what to expect with the end of Windows 2003:

  •  Lack of patches/updates/non-security fixes: Bug fixes will no longer be released by Microsoft for 2003 operating system issues, meaning over time this server operating system will potentially become less stable.
  •  Elimination of security fixes: Security Updates will no longer be released by Microsoft to fix newly discovered issues, leaving your data vulnerable to data breaches.
  •  End of technical support: Customer service support will no longer be available to users operating on 2003 servers without a hefty price tag.
  •  Inability to leverage modern cloud options from Microsoft and other vendors: Software developed to run on these older servers are limited to an ever decreasing amount of supported hardware. Additionally, software by third-party vendors will increasingly be unsupported on this platform leading to wider support issues.



Plan to Migrate to Windows 2012

This is a move that should be made sooner than later since it takes on the average 200 days to completely convert. If you do not upgrade your systems you will be vulnerable to data breaches and suffer software compatibility issues on top of the problems we have already listed above.

Monitor and Restrict Access to 2003 Servers

Once your company decides to make the move, take into consideration some security measures.  Be sure that any activity once logged on, is monitored for strange and/or unauthorized activity. Try to limit user access and permissions as much as possible.

Backup Frequently & Thoroughly

Constantly backing up your server to protect against potential compromises is a must. An un-patched bug could lead to the loss of data or corruption.

Cloud Backup

For added security, consider backing up your data on the cloud. Not only are you taking extra security measures in backing up your data, but you are also saving space on additional hardware because everything will be stored on an offsite virtual cloud. Once you sign up with a provider you can begin uploading in minutes. Be sure to ask us about our Cloud Services.


Whether moving to the cloud or modernizing your on-premises data-center, migration can help increase the efficiency, availability, and scale of your infrastructure. If you have any questions about migrating from Microsoft server 2003, please Contact Us. Our knowledgeable staff can help guide your business in the right direction.



Does your current IT provider measure up?

Not sure if your current IT provider has your best interest at heart? Or maybe your shopping around for an IT provider and don’t know where to start? Most business owners, unless you are familiar with IT, don’t really know what to look for in an IT provider.

Here are 10 basic criteria you should have in mind when considering an IT provider for your business.


1 .)Does the provider use a ticketing system to track SLA’s? At Netcom Solutions, all of our clients are under a Service Level Agreement in which we have a contractual obligation to start working on a ticket based on the severity. This ensures that urgent matters will be set as priority #1 and get resolved as quickly as possible, rather than waiting in line for your ticket to be resolved.

2.) Does the provider include surveys for customer satisfaction on every ticket created?Every ticket that is created with Netcom Solutions is followed with a short survey to ensure the clients satisfaction.

3.) Does the provider offer E&O insurance? Netcom Solutions has an Error and Omission insurance policy in place, which indicates how seriously we believe in protecting your data.

4.) Will the provider keep its Help Desk services local and NOT outsource its services overseas? Many companies outsource important services such as help desk to overseas vendors. At Netcom Solutions, all of our help desk services and the staff who provide them are local.

5.) Are the providers technical staff certified? At Netcom Solutions, we pride ourselves in our knowledagle staff and ensure our techs are up to date with the latest certifications.

6.) Will you be able to avoid getting nickel & dimed for every call or onsite visit? Our Netcom Solutions Managed Service plan covers unlimited support and onsite visits. Period.

7.) Will the company provide references?  Want to hear how our clients really feel about us? Netcom Soltuions encourages you to reach out to our existing client base to hear it straight from them. We have references available in a variety of professional fields including; medical, law, manufacturing, and more.

8.) Does the provider offer multiple offerings that are aligned with your business goals? We help you achieve your business goals by providing all-inclusive, strategic business technology solutions so that you can focus on whats most important- running and growing your business.

9.) Are they an established company? We’ve been in business for for 10 years. We’re a proud recipient of the MSPmentor’s Top 100 Managed Services Providers award for 2014!

10.) Does the provider follow up with existing clients to ensure customer satisfaction?Netcom Solutions schedules quarterly meetings with all of their clients to ensure customer satisfaction is met and make sure we have the most proactive solutions in place for the business.


Looking for more information on how to find the right IT provider for your business? Contact us we’ll be happy to help!

Managed Service Provider Award

Top 100 Managed Service Providers Award for 2015

MSP 2015 award

Netcom Solutions is a proud recipient of the Top 100 Small Business Managed Service Providers for 2015!


 The top 100 list is comprised of small business managed service providers across the country. This is the second year in a row that Netcom Solutions is honored to received the award. Netcom Solutions has been a leading Managed Service Provider in South Florida for the past ten years. MSPmentor is the ultimate guide to managed services and the leading global destination for managed service providers.